What are the MOQ requirements?

In order to check-out, you must meet one of the following MOQ standards:
1) Have at least 10 x 5kg spools in the cart
2) Have at least 17 x 3kg spools in the cart
3) Have at least 25 x 2kg spools in the cart
4) Have at least 50 x 1kg spools in the cart
5) Have at least 100 spools in the cart

Can I request a custom order?

Yes! We we offer customization options to fit your specific needs. Want a unique filament color to match your project? Or perhaps a larger spool size to keep your 3D print farm running more efficiently? We can make it happen! Contact us at support@polymaker.com and we'll work with you to create the perfect filament solution.

Can I choose how my order is shipped?

At check-out you have the option to select boxing or pallet freight.

Can I speak with someone directly?

Experiencing some trouble during checkout? Don't worry! Our friendly support team is here to help. Simply contact us at support@polymaker.com and we'll be happy to walk you through the process or troubleshoot any issues you might be facing.

What if I can't meet the MOQ?

For orders under the MOQ, please refer to our US website or Amazon shop. You can also find a reseller of our filaments here!

Other Inquiry

For any other inquires: Click here.