Wholesale FAQ

The MOQ for wholesale orders is minimum $1,000 USD per order. This helps us offer competitive pricing and streamline fulfillment. For special programs or resellers, different MOQs may apply.

Orders typically ship within 3–5 business days, depending on volume and stock availability. For larger bulk orders or special requests, lead times may vary. We will notify you of any delays.

No, we currently only ship within the United States through our wholesale platform.

All orders are shipped from our warehouse in Houston, Texas.

Yes! Once your order ships, you’ll receive a tracking number via email. You can also view your order status through your wholesale account dashboard.

Absolutely. Once you’ve registered your account, email your tax exemption certificate to support@polymaker.com. We’ll apply the exemption to future orders once approved.

“Sign Up” in the top right corner, you’ll gain access to wholesale pricing.

It depends on the request. We offer customization options such as unique filament colors, larger spool or sizes—but these are subject to approval. To explore custom order possibilities, please contact us at support@polymaker.com.

Please note: All custom requests are reviewed based on your business type, order volume, and intended use.

Sample availability varies depending on the product and use case. For testing or evaluation purposes, please contact us directly with your request at support@polymaker.com.

Please note: Sample requests must be approved and are subject to review based on your business type and intended use.

If you're experiencing issues on our wholesale website, contact our support team at support@polymaker.com.

For orders under the MOQ, please refer to our US website or Amazon shop. You can also find a reseller of our filaments here!

For any other inquires: Click here.